Last updated: May 16, 2026
How can we help?
Welcome — and thanks for reaching out. QuizArenaX is built by a small team at GlobalStatsX, and we read every message ourselves. Whether you’re stuck on a game-play question, ran into a bug, want to suggest a feature, or are interested in partnering with us, we want to hear from you. The fastest way to get a useful answer is to include as much detail as you can the first time round.
When to contact us
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Account & sign-in issues — can’t log in, lost progress after sign-out, want your account deleted.
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Bug reports — something crashed, a score didn’t register, the leaderboard looks wrong. Tell us your username, the device + browser, and the approximate time it happened so we can find the matching log entries.
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Question accuracy — if you spot a trivia question with a wrong answer or outdated information, send us the question text. Our content is sourced from Open Trivia Database (CC-BY-SA 4.0); flagged items get re-verified.
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Feature requests & feedback — what you wish QuizArenaX did differently. We can’t promise we’ll build every suggestion, but we keep a roadmap and your ideas inform it.
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Press, partnership, or business inquiries — please include the org you represent and the nature of the proposal in the subject line.
How to reach us
We typically respond within 2–3 business days. During product-launch weeks and weekends response times can stretch — if you don’t hear back within five business days, feel free to send a polite nudge. We’d rather you ask twice than wait silently.
Before you contact us
A few common questions answered up-front so you don’t have to wait on email:
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How do I delete my account? Go to Menu → Delete My Account from inside the app. Deletion is immediate and irreversible (GDPR Article 17). You don’t need to email us first.
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Is QuizArenaX free? Yes, fully free to play. Optional gem purchases will be available post-launch but aren’t required to climb the leaderboard. See the FAQ on the home page for more.
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How does multiplayer work? Turn-based async 1v1 matches with a 24-hour window per turn. Both players answer 10 questions each; the higher total wins.
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Are there bots? No. Every opponent is a real human player — that’s the core of what we’re building.
About QuizArenaX
QuizArenaX is a global trivia battle game built by GlobalStatsX — a small studio focused on real-player competitive games. Learn more about who we are and what we’re building on our About page, or check our Privacy Policy for how we handle your data.
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